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Senior Regional Program Associate for Latin America

Location:Baltimore, MD
Employment Type:Full Time
Description:The Senior Regional Program Associate is a member of the Latin America headquarters team at Lutheran World Relief and will be based in Baltimore, MD. S/he works under the supervision of the Deputy Regional Director for Operations to provide oversight and management for a diverse portfolio of donor and internally funded projects across seven countries for projects under the $1 million life of project threshold as well as providing general administrative support to the Latin America team.

Program management tasks include assisting with new project design, obtaining internal signoffs, assisting with project startup, monitoring implementation and ensuring on time and accurate reporting to internal stakeholders and external donors, including developing project summary documents for the board of directors and external stakeholders

Regional administrative support includes serving as HQ point of contact for regional staff regarding travel to the USA, for support with legal procedures such as office registrations and powers of attorney, and training and support with project database and other internal systems.

S/he also coordinates with LWR's business development, fundraising, communications, and constituent engagement teams to communicate LWRs signature approaches, project successes and lessons learned, as well as to highlight new funding opportunities for interested donors.


1. Program Management

  • Maintain financial and programmatic compliance with LWR & donor policies and procedures for
    all managed projects.
  • Maintain complete project and partner records for managed projects (electronic, and
    Online database)
  • Review or co-create project proposals and concept papers. Provide recommendations
    regarding approval to the Regional Director, and prepare proposal packages for approval.
  • Compose and maintain up-to-date project summary documents for the board of directors, constituents, donors and other internal and external audiences.
  • Ensure timely submission of project reports including programmatic, financial, audit, and evaluation reports. Review and analyze reports for adherence to approved activities and budgets and progress toward intended outcomes. Coordinate with overseas office staff and/or partners to find solutions when reporting problems arise.
  • Monitor projects and provide donor programmatic and financial compliance training to field offices and partners during travel to the region.
  • Monitor project, fund balances and expenditures. Ensure fund requests are in line with projected expenditures and are transferred according to policy.


 2. Regional Representation

  • Train and support all regional staff on use of Phoenix project database
  • Serve as primary HQ point person for regionally based staff for travel to USA
  • Serve as primary HQ point of contact for overseas legal procedures such as office registrations, powers of attorney, etc.
  • Support the development of regional meeting agendas and arrangements and provide required meeting materials. Facilitate regional meeting trainings and workshops.
  • Coordinate employee orientation and prepare orientation manuals, as needed for HQ orientation of overseas hires
  • Engage as requested in the development and periodic revision of LWR's policies, procedures, manuals, and guidelines.
  • Assist and backstop the Regional Director and Deputy Regional Directors in ensuring a timely response to disasters and complex emergencies
  • Backstop the Regional Director, Deputy Regional Directors and Senior Regional Senior Regional Program Associate II.

3. Fundraising and Constituency Engagement

  • Lead and/or assist in writing, preparing, and packaging proposals to submit to foundations and other potential donors
  • Provide timely and accurate information on programs to the external relations staff, as requested. Prepare responses to inquiries and project descriptions for donor and/or constituent use.
  • Represent LWR to institutional donors, peer NGOs, and US Lutheran constituents

4. Miscellaneous

  • Comply with LWR's safety and security procedures and protocols while traveling outside of assigned duty station
  • Contribute to LWR's New Business Development initiatives
  • Other duties as assigned by supervisor.

  1. Deep commitment to LWR's core values and ability to model those values in relationships with colleagues and partners
  2. Three years experience working in a program administration required. Experience with an international development or humanitarian agency working on issues of poverty reduction, local economic development, community development highly preferred. 
  3. Experience living, working or studying in the Latin America region is required
  4. Knowledge of key development, economic and social issues in Latin America and the Caribbean, particularly for the specific countries where LWR works (Colombia, El Salvador, Guatemala, Haiti, Honduras, Nicaragua, Peru)
  5. Needs strong time management skills and ability to meet deadlines under pressure. Demonstrated ability to manage multiple tasks. Demonstrated ability to work independently (with little supervision), as part of a team, and to accept supervision. Ability to prioritize, take initiative, and see tasks through to completion.
  6. Experience in project design, project budgeting, budget monitoring required as well as understanding of program related monitoring and evaluation is required
  7. Masters degree or bachelors plus two years additional experience is required.
  8. Must be able to conduct business in both English and Spanish. French language skills preferred, not required.
  9. Excellent writing, public speaking, analytical, conceptual, and problem-solving skills are required.
  10. Highly proficient in using Word, Excel, Outlook, database, e-mail, and web browser software. Demonstrated ability to learn quickly to use new software applications effectively.
  11. Good interpersonal skills, ability to be both a team leader and a team player and to work with people of varied backgrounds.
  12. Ability to travel up to twenty percent (20%) of his/her time throughout LAC region. Travel may be to countries that are experiencing political instability and have poor infrastructure including poor road conditions, limited amenities and poor housing accommodations. In addition, the travel may be to countries where infectious diseases or vector-borne diseases are present. Travel may be required to locales that experience extreme temperatures (either hot or cold) and high altitudes


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